I have a question about the maintenance of my floor. Where can I find this information?
You’ll find detailed maintenance manuals on each product’s detail page. Simply go to the floor you purchased or are interested in, and scroll down to the Downloads section where you’ll find all the information you need. Or check out the article “How do I maintain my floor?” on our blog, Myfloorstyle.
I have a question about the installation of my floor. Where can I find this information?
You’ll find detailed installation manuals on each product’s detail page. Simply go to the floor you purchased or are interested in, and scroll down to the Downloads section where you’ll find all the information you need.
Looking for video material to guide you through the installation? We’ve got you covered! On our YouTube channel, you’ll find user-friendly installation videos. They’re sure to be your best friend during the process.
Looking for more inspiration and information? Head over to our blog, Myfloorstyle, where you’ll find even more practical tips and tricks.
I have a complaint. How can I report it?
We’re sorry to hear that you’re not completely satisfied with your floor. As our floors are sold through a network of ambassadors and authorised dealers, you’ll need to submit your complaint to the dealer first. They will register your complaint and provide the best possible support to resolve the issue. If the dealer is unable to solve the problem immediately, they will contact BerryAlloc’s dedicated customer service or technical team to further investigate your complaint.
I can’t find the answers I’m looking for about finishing my floor.
No worries, we have a dedicated in-house team of experts ready to help. Just fill in our contact form and select the topic that fits best from the dropdown menu, and we’ll get back to you as soon as we can.
How can I get in touch with BerryAlloc?
Got a question? Just fill in our contact form and select the topic that fits best from the dropdown menu, that way, we can make sure it reaches the right team. We’ll get back to you as soon as we can. We're always happy to help!