FAQ

No, that’s not possible. Our floors are sold through a global network of ambassadors and authorised dealers. You can view the full list via our dealer locator.

Visit our dealer locator via the ‘find a dealer’ button at the top right of our webpage. Simply select your country and/or city, then use the filters to narrow down your selection. The result will be a list of ambassadors and authorised dealers.

If you’re a private homeowner, we recommend visiting a dealer near you, as they have large, real-life floor samples in store. In some cases, they might even offer a free sample service. If you’re a professional (architect or designer) based in Europe, head over to the Material Bank website to access free samples.​

Got a question? Just fill in our contact form and select the topic that fits best from the dropdown menu, that way, we can make sure it reaches the right team. We’ll get back to you as soon as we can. We're always happy to help!​

We’re sorry to hear that you’re not completely satisfied with your floor. As our floors are sold through a network of ambassadors and authorised dealers, you’ll need to submit your complaint to the dealer first. They will register your complaint and provide the best possible support to resolve the issue. If the dealer is unable to solve the problem immediately, they will contact BerryAlloc’s dedicated customer service or technical team to further investigate your complaint.​

BerryAlloc is a Belgium-based brand and premium flooring manufacturer offering a diverse range of products: laminate, parquet, vinyl planks & tiles, high pressure floors, strong wood floors, and wall panels – ideal for both residential and commercial projects. In addition, we offer a wide range of accessories to help install, finish and maintain your floor. Not sure which flooring option best suits your interior and lifestyle? Explore everything about the different types of flooring, materials, functionalities on our blog, Myfloorstyle. Want to get to know us even better? Head over to our about us page.

Sure we do! We're passionate about sharing our expertise to help you find your dream floor. That’s why we offer multiple easy-to-use tools, each with its own unique features. Are you looking for answers to all your flooring and interior questions? You’ll find information, inspiration and trends on our blog, Myfloorstyle. Not sure how that plank size or tile format will work in your room? Or wondering whether your furniture suits a darker floor better? Visualise your floor in your own space with Floorfit , our room simulator. Need help creating a harmonious interior? Harmony Lab helps you match your floor with your interior’s colour scheme.​

Want to be part of our team? That’s great! Check out our job opportunities via the Beaulieu job site, our parent company.

Sustainability is at the heart of everything that we do at BerryAlloc, and caring for the environment around us drives us to use the right materials with as little waste as possible. 

BerryAlloc floors are both designed and manufactured in Europe. Our laminate floors are produced at the factory in Menen, Belgium; high pressure floors and wall panels are made in Lyngdal, Norway; while parquet and strong wood floors are crafted in Meaulne, France. Our vinyl planks and tiles are fully designed in Belgium.​

You’ll find all available technical datasheets and/or product certificates on each product’s detail page. Simply go to the floor you purchased or are interested in, and scroll down to the Downloads section where you’ll find all the information you need. ​

No, that’s not possible. Our installation tools are sold through a global network of ambassadors and authorised dealers. Find a dealer near you via our dealer locator.

No worries, we have a dedicated in-house team of experts ready to help. Just fill in our contact form and select the topic that fits best from the dropdown menu, and we’ll get back to you as soon as we can.

You’ll find detailed installation manuals on each product’s detail page. Simply go to the floor you purchased or are interested in, and scroll down to the Downloads section where you’ll find all the information you need. ​

Looking for video material to guide you through the installation? We’ve got you covered! On our YouTube channel, you’ll find user-friendly installation videos. They’re sure to be your best friend during the process.​

Looking for more inspiration and information? Head over to our blog, Myfloorstyle, where you’ll find even more practical tips and tricks.

Take a look at our dedicated accessories page to explore our wide range of accessories, including profiles, skirtings and stair noses.

Take a look at our dedicated accessories page to explore our wide range of accessories, including profiles, skirtings and stair noses.

No, that’s not possible. Our profiles, skirting and stair noses are sold through a global network of ambassadors and authorised dealers. Find a dealer near you via our dealer locator.

No worries, we have a dedicated in-house team of experts ready to help. Just fill in our contact form and select the topic that fits best from the dropdown menu, and we’ll get back to you as soon as we can.

No worries, we have a dedicated in-house team of experts ready to help. Just fill in our contact form and select the topic that fits best from the dropdown menu, and we’ll get back to you as soon as we can.

You’ll find detailed maintenance manuals on each product’s detail page. Simply go to the floor you purchased or are interested in, and scroll down to the Downloads section where you’ll find all the information you need. Or check out the article “How do I maintain my floor?” on our blog, Myfloorstyle. 

Take a look at our dedicated accessories page to explore our maintenance products.

No, that’s not possible. Our cleaning products are sold through a global network of ambassadors and authorised dealers. Find a dealer near you via our dealer locator.